Schuman Liles Clinic

Privacy Policy

Introduction

We respect your privacy and are committed to protecting it by complying with this policy.

This Privacy Policy (this "Privacy Policy") describes the types of information we may collect from you or that you may provide when you visit our website (our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

In this Privacy Policy, "we", "us", "our", "Company" means Schuman Liles. ("Schuman Liles") and/or affiliates, and "user(s)", "consumer(s)", "you" and "your" shall be referred to as any person who visits the Website.

This Privacy Policy applies to information we collect:

  • On this Website.
  • In email, text, and other electronic messages between you and this Website.
  • Through mobile and desktop applications or demos you download from this Website, which may provide dedicated non-browser-based interaction between you and this Website.
  • When you interact with our advertising and applications on third-party websites and services, those applications or advertising include links to this Privacy Policy.

It does not apply to information collected by:

  • Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible on the Website.

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. By accessing or using this Website, you agree to this Privacy Policy. If you do not agree with our policies and practices, your choice is not to use our Website. This Privacy Policy may change from time to time. Unless mentioned otherwise, the Effective Date of the changes will be the last updated date at the top of this Privacy Policy. Your continued use of this Website after we make changes is deemed acceptance of those changes.

Information We Collect About You and How We Collect It

We collect several types of information from and about Users of our Website that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a consumer, household, or device. In particular, we collect the following categories of Personal Information from consumers within the last twelve (12) months:

  • Information by which you may be personally identified, such as name, postal address, e-mail address, and telephone number ("Personal Information");
  • Personal Information categories listed in the California Customer Records statute (Cal. Civ. Code §1798.80(e)) such as: name, phone number, employment, bank account number, credit card number, or any other financial information;
  • Commercial information: Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies;
  • Information that is about you but individually does not identify you, such as company information, related products, and practice area or specialty; and/or
  • About your internet connection, the equipment you use to access our Website, and usage details.

Device information and other Unique Identifiers, including device identifier, Internet Protocol (IP), cookies, web beacons, or similar unique identifiers.

Personal Information does not include:

  • Publicly available information from government records.
  • Deidentified or aggregated consumer information.

We collect this information:

We may collect your information in the following ways:

1. Information that you provide:

  • Information that you provide by filling in forms on our Website. This includes information provided when requesting further services. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Website.
  • Records and copies of your correspondence (including email addresses), if you contact us, through any online chat window or telephone, or click on our emails;
  • Your search queries on the Website.

2. Information that is collected automatically:

  • Automatically, as you navigate through the site, information collected automatically may include usage details, IP addresses, and information from cookies, web beacons, and other tracking technologies.
  • Details of your visits to our Website, including traffic data, location data, logs, time and date of access, and other communication data, and the resources that you access and use on the Website;
  • Information about your computer and internet connection, including your IP address, operating system, languages, and browser type.
  • We may use third-party tools, such as Google Analytics, to collect and analyze usage data through cookies and similar technologies.

3. Information from other Sources:

  • From third parties, for example, our business partners;
  • Marketing Companies

You also may provide information to be published or displayed (hereinafter, "posted") on public areas of the Website or transmitted to other Users of the Website or third parties (collectively, "Users' Contributions"). Your Users' Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages and you may set privacy settings for such information by logging in to your account profile, please be aware that no security measures are perfect or impenetrable.

Additionally, we cannot control the actions of other Users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that unauthorized persons will not view your Users' Contributions.

We also may use automatic data collection technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).

The information we collect automatically is only statistical data and does not include Personal Information. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

  • Estimate our audience size and usage patterns.
  • Store information about your preferences to customize our Website according to your individual interests.
  • Speed up your searches.
  • Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include Cookies, Flash cookies, or Web Beacons. We do not collect Personal Information automatically, but we may tie this information to Personal Information about you that we collect from other sources or you provide to us.

Data Collection Technologies

We may use Web beacons, Cookies, Analytics, and other technologies (Collectively, "Data Collection Technologies") to provide a better experience for you. The Data Collection Technologies we use on our website include:

1. Web Beacons: A Web Beacon is a kind of small electronic file (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permits us, for example, to count the number of Users of the Website who have visited those pages or opened an email and for other related statistics.

2. Cookies: Cookies are small text files placed on your device to store data to identify specific Users and improve your web browsing experience. You can choose to reject certain cookies. By doing so, the Website's functionality may be limited to some extent. We may use the following types of Cookies:

a) Essential/Strictly Necessary Cookies: These cookies help the Website to function optimally and cannot be opted out of by the User. These types of Cookies include setting your privacy preferences, ensuring security, and login information, etc.

b) Performance Cookies: These Cookies allow us to know the number of visits to the Website to improve the performance of the Website.

c) Functional Cookies: These Cookies help to enhance the functionality and user experience of a website. It includes users' preferences, such as language preferences.

d) Targeting/Advertising Cookies: These third-party Cookies are used to build the user's profile to show relevant advertisements on other websites.

Third-Party Use of Cookies

Third parties serve some content or applications on the Website. These third parties may use Cookies, alone or in conjunction with Web Beacons or other Data Collection Technologies, to collect information about you when you use our Website. The information they collect may be associated with your Personal Information, or they may collect information, including Personal Information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any Personal Information:

  • To present our Website and its contents to you.
  • To provide you with information, products, or services that you request from us.
  • To fulfill any other purpose for which you provide it.
  • To notify you about changes to our Website or any products or services we offer or provide through it.
  • To allow you to participate in interactive features on our Website.
  • Otherwise, we may describe when you provide the information.
  • For any other purpose with your consent.

We may also use your information to contact you about our goods and services that may be of interest to you. If you do not want us to use your information in this way, please check the relevant box on the registration form or adjust your User preferences in your account profile.

Sharing of Information with Third Parties

We will not sell or otherwise disclose your Personal Information to unrelated third parties without your consent, except as stated in this Privacy Policy. We enter into Business Associate Agreements (BAAs) with all vendors, contractors, and third-party service providers ("Providers"), who may have access to Protected Health Information (PHI), (the "Customer Agreement"). This Privacy Policy supplements the Customer Agreement. We only use such PHI as a Business Associate of its Providers who are the Covered Entities in accordance with the applicable provisions of the Health Insurance Portability and Accountability Act of 1996 ("HIPAA").

Disclosure of Your Information

We may disclose aggregated information about our Users and information that does not identify any individual, without restriction.

We may disclose Personal Information that we collect, or you provide, as described in this Privacy Policy:

  • To our subsidiaries and affiliates.
  • To contractors, service providers, and other third parties we use to support our business, and who are bound by contractual obligations to keep Personal Information confidential and use it only for the purposes for which we disclose it to them.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by us about our Website Users is among the assets transferred.
  • To third parties to market their products or services to you if you have consented to these disclosures. We contractually require these third parties to keep Personal Information confidential and use it only for the purposes for which we disclose it to them.
  • To fulfill the purpose for which you provide it.
  • For any other purpose disclosed by us when you provide the information with your consent.

We may also disclose your Personal Information:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • To enforce or apply our terms of use and other agreements, if applicable.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others. This includes exchanging information with other companies and organizations to protect against fraud and reduce credit risk.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the Personal Information you provide to us. We have created mechanisms to provide you with the following control over your information:

  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe's website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
  • Promotional Offers from the Company. By agreeing to the Terms and Conditions of our page and/or providing your Personal Information through our forms, onsite, events, or any other method of voluntary information collection, you agree to receive promotional offers from the Company. If you do not wish to have your contact information used by the Company to promote our own or third parties' products or services, you may opt out of our promotional communications at any time by clicking the 'Unsubscribe' link at the end of our emails. This opt-out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience, or other transactions.

Children Under the Age of 18

Our Website is not intended for children under 18 years of age. No one under age 18 may provide any Personal Information to or on the Website. We do not knowingly collect Personal Information from children under 18. If you are under 18, do not use or provide any information on this Website or through any of its features. If we learn that we have collected or received Personal Information from a child under 18 without verifying parental consent, we will delete that information. If you believe we might have any information about a child under 18, please contact us at admin@schuman-liles.org.

Privacy Notice to California Residents under CCPA/CPRA

Under the California Consumer Privacy Act of 2018 (CCPA) and Consumer Privacy Rights Act of 2020 (CPRA), California residents are granted consumer rights that we are prepared to uphold upon request:

  • The right to know which Personal Information is being collected.
  • The right to know if personal data is being sold or shared, and to whom.
  • The right to opt out of the sale and sharing of Personal Information.
  • The right to object to the sale of personal data.
  • The right to access one's own Personal Information.
  • The right to request that we delete any of your Personal Information that we collected from you and retained, subject to certain exceptions.
  • The right to equal service and price, even for consumers who exercise their privacy rights.
  • The right to correct inaccurate Personal Information.

Access to Specific Information and Data Portability Rights Under CCPA/CPRA

You have the right to request that we disclose certain information to you about our collection and use of your Personal Information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:

  • The categories of Personal Information we collected about you.
  • The categories of sources for the Personal Information we collected about you.
  • Our business or commercial purpose for collecting or selling that Personal Information.
  • The categories of third parties with whom we share that Personal Information.
  • The specific pieces of Personal Information we collected about you (also called a data portability request).
  • If we sold or disclosed your Personal Information for a business purpose, two separate lists disclosing:

    a) sales, identifying the Personal Information categories that each category of recipient purchased; and

    b) disclosures for a business purpose, identifying the Personal Information categories that each category of recipient obtained.

Exercising Access, Data Portability, and Deletion Rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:

Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your Personal Information. You may also make a verifiable consumer request on behalf of your minor child. You may only make a verifiable consumer request for access or data portability twice within 12 months. The verifiable consumer request must:

  1. Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information or an authorized representative.
  2. Describe your request with sufficient detail that allows us to understand, evaluate, and respond to it properly.

We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm that the Personal Information relates to you. Making a verifiable consumer request does not require you to create an account with us. However, we consider requests made through your password-protected account sufficiently verified when the request relates to Personal Information associated with that specific account.

We will only use Personal Information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.

Response Timing and Format

We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.

Any disclosures we provide will only cover the 12 months preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format for providing your Personal Information that is readily usable and should allow you to transmit the information from one entity to another without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will explain our decision and provide a cost estimate before completing your request.

Personal Information Sales Opt-Out and Opt-In Rights

If you are 16 years of age or older, you have the right to direct us not to sell your Personal Information at any time (the "right to opt-out"). We do not sell the Personal Information of consumers we actually know are less than 16 years of age, unless we receive affirmative authorization (the "right to opt-in") from either the consumer who is at least 13 but not yet 16 years of age, or the parent or guardian of a consumer less than 13 years of age. Consumers who opt-in to Personal Information sales may opt out of future sales at any time.

To exercise the right to opt-out, you (or your authorized representative) may submit a request to us by visiting the following Internet Web page link: Do Not Sell My Personal Information. Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize Personal Information sales. However, you may change your mind and opt back into Personal Information sales at any time by following the Opt-In Instructions.

You do not need to create an account with us to exercise your opt-out rights. We will only use the Personal Information provided in an opt-out request to review and comply with the request.

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA/CPRA rights. Unless permitted by the CCPA/CPRA, we will not:

  1. Deny you goods or services.
  2. Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
  3. Provide you with a different level or quality of goods or services.
  4. Suggest that you may receive a different price or rate for goods or services, or a different level or quality of goods or services.

Accessing and Correcting Your Information

You can review and change your Personal Information by sending us an email at admin@schuman-liles.org to correct or delete any Personal Information that you have provided to us. We cannot delete your Personal Information except by also deleting your User account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or make the information incorrect.

Data Security

We have implemented measures to secure your Personal Information from accidental loss and unauthorized access, use, alteration, or disclosure. All the data is housed in our internal Hubspot software and MSS software. The safety and security of your information also depend on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We strongly suggest that you not share your password with anyone.

Changes to Our Privacy Policy

If we make material changes to how we treat our Users' Personal Information, we will notify you by email to the email address specified in your account or through a notice on the Website home page. You are responsible for ensuring that we have an up-to-date, active, and deliverable email address for you, and for periodically visiting our Website and this Privacy Policy to check for any changes.

Contact Information

If you have any questions about this privacy statement, our information handling practices, or any other aspects of your privacy, please send an e-mail to: admin@schuman-liles.org. Our mailing address is: 433 Callan Ave, San Leandro, CA 94577 or, you may call via telephone: (510) 569-9334.